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Register for our free Live Well With Type 1 Diabetes Service

– We’ll deliver your repeat prescription medication to your door, for free.

– Build your own Live Well With Type 1 Diabetes welcome pack* to help you control blood glucose levels

Insulin delivered free in award-winning Woolcool insulated packaging. Next day, signed-for delivery.

– Support from diabetes-expert pharmacists from the comfort of your own home

Fast, easy registration

Next-day delivery, free welcome packs & tailored diabetes support

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Free next-day home delivery

On your repeat NHS prescription medication

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Free welcome packs

Build your own welcome pack full of useful diabetes guides & items

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Award-winning insulin packs

We use top-quality insulated packaging & signed-for delivery on insulin

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Expert support

Speak on the phone or message our diabetes-expert pharmacists for help & advice

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Medication reviews

To check you’re getting the most up-to-date & best diabetes treatment 

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Prescription reminders

Reminder and re-order service so you receive your meds in plenty of time

What our customers think

“I cannot fault the pharmacy”

Dave L, Trustpilot

“Top quality service with a personal touch, fast and efficient. 10 out of 10, I definitely wouldn’t go anywhere else now”

“Welcoming and helpful”

Danny, Facebook

“Zara the pharmacist is very warm, welcoming and helpful. The service is top-notch and I’d recommend to anyone out there”

“Can speak to someone straightaway”

Iain S, Bristol

“Your service is heaven …           As soon as I call, I know I can speak to someone straight away”

“Highly recommend Spirit … very efficient”

Hazel, Facebook

“Just received my bi-monthly prescription. I highly recommend Spirit – thank you Zara


Award-winning insulin packaging

We deliver your insulin in award-winning Woolcool™ insulated packaging, which exceeds industry guidelines and is eco-friendly.

Our welcome packs & ongoing diabetes support

To help you keep blood glucose levels in range, we include our Live Well With Diabetes welcome packs* with your first prescription delivery.

Choose from a range of  helpful materials to build your own personalised welcome pack, based on your diabetes goals

And not only that, our pharmacists are on hand to offer advice on diet, lifestyle, and lots of other topics based on your medication history.

A note from our Lead Pharmacist

I help our customers, who are all at different stages of their condition, better manage their diabetes.

As well as ensuring you receive medication quickly and safely, the team and I are on hand to support with a range of factors, such as diet & lifestyle based on your treatment history.

We work closely with our colleagues in the NHS, such as GPs and diabetes nurses, to provide excellent care.

Our lead pharmacist Zara's signature

Zara Syed, Superintendent Pharmacist

How does it work?

We work closely with your GP and colleagues in the NHS to deliver excellent care. Once you register, we receive your prescriptions via the NHS Electronic Prescription Service (EPS).

Simply order as normal with your GP, or with us, and your medication will arrive in the post the day after the prescription is received.

We’ll also include your Live Well With Diabetes welcome pack in the first delivery.

Use our quick & easy form to register

We receive your prescriptions electronically from your GP

We post out your medications & welcome pack for free

Each time you have a new prescription, we’ll deliver your medications & helpful items for free

Frequently asked questions

Your GP surgery will send us your prescription electronically using the NHS Electronic Prescription Service, so we can quickly dispense it and post it to you. 

No problem – we can release any urgent prescriptions to a local pharmacy for you to collect on the same day.

You can get your medication delivered to your home address, or an alternative one such as your workplace. Simply let us know when you order.

Once we’ve received your prescription from your GP, we post out your medication for free next-day delivery via Royal Mail. If your order is via a paper-based prescription, this may take a little longer. 

Although we are a diabetes-focused pharmacy, we dispense all types of medication so can fulfil any prescription.

You can order your prescription from your GP as normal – we will receive it and deliver it for free. You can also request us to order it for you.

We will include your welcome pack with your first medication delivery.

Yes, we deliver chilled items such as insulin for free. We use special multi-award-winning insulated packaging that exceeds guidelines. The packaging uses sustainable, compostable, recyclable or recycled materials.

*A maximum of 1 x free 56g tube of Flexitol heel balm with foot care guide, 2 x 50g pack of Lift Glucose Chews, 2 x 25g tubes of Glucogel and 1 carry bag are included per patient. The items included in the Live Well With Diabetes welcome packs are intended as auxiliary aids for managing Type 1 Diabetes & to help promote healthy living, and will be included with the first prescription delivery.  To be eligible for the welcome pack, patients must have a diagnosis of Type 1 diabetes, be on an NHS repeat prescription including medication for diabetes. and be registered as an NHS prescription home delivery patient with Spirit Pharmacy.

Part of the award-winning Spirit Health family

We are part of the Spirit Health Group family, who have been empowering people with diabetes to take control of their health & change their lives for the better since 2009. We work closely with the NHS to deliver high-quality services such as diabetes education, blood glucose meters and primary care provision.

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