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The most common symptoms of coronavirus (COVID-19) are recent onset of:
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For most people, coronavirus (COVID-19) will be a mild illness If you have coronavirus symptoms:
  • Do not go to a GP surgery, pharmacy or hospital
  • You do not need to contact 111 to tell them you're staying at home
  • Testing for coronavirus is not needed if you're staying at home
  • Plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
  • Ask your employer, friends and family to help you to get the things you need to stay at home
  • Wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
  • If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
  • Visit NHS 111 Online for more information

Stay at Home
  • If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. (See ending isolation section below for more information)
  • If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
  • It is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
  • For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period. (See ending isolation section below for more information
  • If you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
  • If you cannot move vulnerable people out of your home, stay away from them as much as possible
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5 Myths of Online Pharmacy – Busted!
In this blog, we’ll dispel some of the common misunderstandings about using an online pharmacy
Jun 2020
5 Myths of Online Pharmacy – Busted!
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5 Myths of Online Pharmacy – Busted!
There are many reasons to use an online pharmacy, but sometimes people have concerns about using the internet to order their medicines. In this blog, we’ll dispel some of the common misunderstandings about using an online pharmacy.
The benefits of using an online pharmacy include:
  • Convenience: You can order your medication online at any time, wherever you are.
  • Speed: It only takes a minute or two to order your medicines
  • It’s easy: You order online (or by phone or email) and the pharmacy posts your medicines to you, so you don’t have to leave the house.

However, we know that many people have questions about using an online pharmacy for the first time. Let us put your mind at rest by busting the common myths:

1. I’m not sure how an online pharmacy works with my doctor’s surgery
The computer systems at online pharmacies, like community pharmacies, are set up to receive prescriptions electronically from your GP so that any pharmacy can dispense your prescription medicines. All you have to do is nominate which pharmacy you’d prefer to use.

At Spirit Pharmacy, we work with more than 9,300 GP practices in England. That means that once we are your nominated pharmacy, your doctor will send us your prescriptions. We’ll dispense your NHS prescriptions, post them to you free of charge and keep you updated with the progress of your order too. You can register here or give us a call on 0116 464 5558.
2. It’s difficult to set up
Many people are surprised to find how easy it is to start using an online pharmacy. It takes under 5 minutes to complete the online form, or you can use our app to register with Spirit Pharmacy. We’ll then take over and ask your doctor for your prescription details and remind you when it’s time to order your medicines. That’s all there is to it!

3. I can’t talk to a real person
Ordering your medicines online is fast, easy and convenient. But, sometimes you can’t beat talking with a real person, especially if your prescription has changed or you want to ask a pharmacist questions about your medicines, such as their side effects or taking several medicines at the same time. At Spirit Pharmacy, you have the best of both worlds. You can order online, and you can also phone our friendly pharmacists for advice and information. They’re available during our opening hours to talk to you, answer your questions and put your mind at ease. You can call our pharmacists on 0116 464 5558.
4. It will take too long to get my medicines
Many people think they’ll have to wait much longer to get their medicines from an online pharmacy, but that’s not true. At Spirit Pharmacy, we’ll remind you when to order your medication, so there is plenty of time to:
  • ask your GP to authorise your prescription and send it to us electronically
  • dispense your medication safely
  • post your medicines and for you to take delivery of it

At Spirit Pharmacy, we start to process your prescriptions as soon as you order them (which you can do online, on the phone or by email). We aim to dispense and dispatch your medication on the same day we receive authorisation from your GP.

5. My medicines might get lost in the post
Spirit Pharmacy uses secure, tracked 24 and 48-hour delivery services. You can choose the delivery address for your medicines too, and lots of people prefer the convenience of having their medications delivered to their place of work (which is why we always use plain and discreet packaging). You can also let us know if you prefer to have your medicines delivered on a particular day in the week, and if you aren’t at home when we deliver, you can arrange re-delivery using the missed delivery card.

If you have medicines that you keep in a fridge, such as insulin, we’ve got that covered too. We use special multi-award-winning insulated packaging that exceeds guidelines for refrigerated pharmaceutical products, so your medication is safe in the post. The packaging uses sustainable, compostable, recyclable or recycled materials.
About Spirit Pharmacy
Spirit Pharmacy is a friendly distance-selling pharmacy with a particular interest in diabetes. We provide the same dispensing services and advice you would expect from your local community pharmacy, or dispensing doctor, with the convenience of secure repeat prescription ordering and fast, free delivery. We process prescriptions for all patients. If you pay for your prescriptions, we will call you before we dispense them to take payment. If you are exempt from prescription charges, you can add your exemption details via our website or you can give us a call. We love providing pharmacy services for everyone, but especially people living with diabetes. We offer free reviews of your prescriptions and access to free online diabetes education.

Click here to register, and we’ll make it easy for you to manage your repeat prescriptions. If you have any questions, please call us on 0116 464 5558.

Click below to register with Spirit Pharmacy now! 


Saffron House, Saffron Way
0116 464 5558
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Spirit Pharmacy Limited (ODS CODE: FEC69)
Registered in England 11227237
GPhC Premises No: 9011083
Superintendent Pharmacist Zara Syed
GPhC no: 2086960
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